GetResponse is a 3rd party autoresponder service supported by ClickFunnels. You would need to integrate your ClickFunnels account with GetResponse if you want the leads collected through your ClickFunnels page(s) to be passed to your GetResponse list(s).
In order for GetResponse to store those emails for you, they must be collected by a form, landing page, etc. Even though GR provides most of those tools, most people still like to use more specialized ones, like Clickfunnels.
This creates the need to integrate both, in order for the data collected by one to be stored and used by the other one.
If you’re on the ClickFunnels starter plan you might know what I’m talking about. The starter plan means you’re using third party software for email marketing. And If you’re like me, you’re using GetResponse.
The ClickFunnels / GetResponse integration issue popped up in late 2019 and it’s a major pain in the ass for users of both software.
Trust me, I know!
So, if you need it fixed, keep reading.
Why ClickFunnels Failed To Connect To GetResponse?
Not being able to connect leads from your funnels and add them to your email marketing campaigns is a huge problem. Simply put, it will prevent you from launching your funnel.
If ClickFunnels failed to connect to GetRepsonse, your funnel won’t be able to collect those all important leads. If that is the case, your funnel is broken?
It’s that simple.
The reason ClickFunnels can’t correctly integrate with your email marketing provider is due to an issue with ClickFunnels, not GetResponse.
More to the point, the problem lies with the ClickFunnels API.
If you’re not sure what an API does, it stands for application programming interface. In simple terms, an API is a middleman, allowing different programs to talk to each other.
Like most SaaS providers, ClickFunnels has an API and so too does GetResponse. As with all software, API’s are updated and therein lies the problem.
When one API is kept up to date and another is not, connection problems occur.
GetResponse Updated Their API
GetResponse updated their API v1.5 to API 3.0 mid 2019.
I’m not sure of the exact date but I do know users noticed problems in July. You can see their Api documentation here.
Many of their integration providers simply didn’t update their API’s and ClickFunnels was one of them.
Solutions To The API Problem
Downgrade
One option available is to downgrade your API. This can be done by contacting GetResponse’s customer support. Explain the problem and ask them to downgrade your API to v1.5.
Just beware that this is a temporary fix. Once GR cut off v1.5 completely this won’t be an option.
HTML Forms
This method will allow you to embed an HTML form to send contacts over from your funnels to your email autoresponder automatically.
When adding an integration to your email form inside a funnel, you will notice an option to use HTML forms rather than connecting by API.
Choosing this method will give you the option to add the code for your html form directly into your landing page.
From within your page editor, navigate to “Settings.”
1. Log in to your GetResponse account
2. Click on Menu
3. Click on Integrations and API
4. Click on the API tab
5. Click on the Generate API key button
6. Enter a name for the API Key
7. Click on Generate
8. Click on Copy
9. Log in to your ClickFunnels account
10. Hover over the main menu and click on Account Settings
11. Click on Integrations
12. Click on + Add New Integration
13. Find and select GetResponse
14. Enter any Integration Nicknam
15. Paste the API Key copied from GetResponse
16. Click Add Integration
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